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Joe Tsang

Network Engineer & IT Support

Address: Summerhill, Tas 7250

Phone: 0448 895 123

Email: joetkh0515@gmail.com

Seek Profile: Click me to view SEEK profile

Visa Status: Temperaory Graduate (Subclass 485)

Greetings! A little bit about me.....


Hi, my name is Joe. I am from Hong Kong and graduate from University of Tasmania in Master of Information, communication & Technology in 2020. Over the years I've worked in many different industries and dedicate my live in building better Tasmania.

Exceptional in networking, software development and data processing, hardware related aspects include installation, configuration, deployment and maintenance. Always equipped with a can-do attitude to create innovative solutions to enhance workflow and productivity. Utilizing spreadsteets, JavaScript and HTML to collect, process and analyse data for significant KPI to keep business on track with positive growth.

With my age I have developed a patient yet detail personality to deal with different problems, enjoying solving problems and bring smile and better days to everyone.

IT Skills

The Journey of all these years...

Information Technology Support @ Tasmanian Berries Pty Ltd
Aug 2023 - Jan 2024 (Full time)

Building spreadsheets and applications with JavaScript, HTML, PHP.

Migrating multiple WiFi networks from different IT companies solution into one, self hosted UniFi server with Ubiquity equipments (DHCP, DDNS, VLAN, Port forwarding).

Building a long range point-to-multi-point UISP WiFi network, allow rural site offices with good network coverage for irrigation computers.

Purchase, configure and install IP cameras and network storage recorder to setup surveilance system within farm for crucial areas.

Daily IT support on software, hardware with responive ticketing.

Creating spreadsheets to keep inventory in check with details (IP address, MAC address, Point-Linkage, VLAN & configuration interface).

Data collection, administration and anlysis on pickers performance, calculate piece rates every day every blocks.

Senior Network Solution Officer @ PCCW - Hong Kong Telecommunication Ltd - Field Service team
Sept 2014 - Sept 2016 (Full time)

Responsible for Kowloon West Region fibre network resources growth, development and deployment.

Organize ISO standard engineering works to satisfy future growth of commercial, populations needs in fibre network.

Field survey in construction sites and new buildings to ensure telecommunication facilities are organised as planned.

Bargin and negotiate with site supervisors if violation of facilities have been found or damaged.

Drafting cost effective technical proposals, engineering work schematics and fibre network contingency route design for frontline sales to assist their presentation.

Verify, upload and rectify schematics on internal TSMS system, ensure supervisors and other network planners have updated information regarding to my region.

Provided high quality, filed and organized documentation on schematics drafting, excavation permit applications for training purposes.

Information Technology Trainee @ HSBC Bank (Hong Kong) Limited
Sept 2012 - Sept 2013 (Full time)

UAT envirnoment monitoring and automatic scripting in Linux server UAT envirnoment, manage server down time to users and response to tickets in given time frame.

Logging user information change(Email, Phone, password and login failure codes) and operations with spreadsheets and JavaScript to enhance user experience.

OrcaleSQL operation: Create, Modify and Remove documents from business users to assist on their deals. Utilize spreadsheets to mass produce SQL queries to simplify task.

Remote access and support to daily ICT support tickets, configure printers, scanners and internal SMTP email server.

Export data from database according to demands from supervisors, creating charts to visualize indicators from raw data.

Something out of the IT field...

Front of House Waiter @ MeWah restaurant - Launceston
July 2020 - July 2021 (Full Time), Dec 2021 - Present (Casual)

Front of House Waiter@ Stillwater restaurant
Aug 2021 - Present (Causal)

NAATI accredited Translator and Interpreter@ All about languages
July 2022 - Present (Causal)

Translating legal documents from English to Chinese or otherwise.

Participate interpretation in Magistrate court for cases like domestic violence, restriction orders hearing.

Participate interpretation in Launceston General Hospital for Chineses.

My Education Path

2018 - 2020
Master of Information, Communication and Technology (ICT)
Univsersity of Tasmania

High Distinct subjects: ICT systems administration, Embedded Systems, Data Management, Advanced Sensor Networks and applications

2010 - 2014
Bachelor(Hons) of Electronic and Information Engineering & Minor in Computing
The Hong Kong Polytechnic University

Second Class, Upper division

Things I've learnt during leisure time

Data Science Fundamentals with Python and SQL

IBM | Coursera

Show Credential

Certified Cisco Network Associate (CCNA)

Cisco

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Certified Translator - English into Chinese

NAATI

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Things I've Built

UniFi & UISP

Ubiquiti

Unity

Unity

Microsoft Azure

Microsoft Azure

OrcaleSQL

OrcaleSQL

Tasmanian Berries applications

Tasmanian Berries

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